TERMS & CONDITIONS

DELIVERY 

FOR BOXES AND PLATTERS WE DELIVER TO AREAS WITHIN 15 MILES OF HITCHIN, HERTFORDSHIRE. DELIVERY IS FREE FOR HITCHIN BUT CHARGEABLE FOR FURTHER  LOCATIONS. ALTERNATIVELY, FREE COLLECTION IS AVAILABLE WITH PRIOR CONFIRMATION.

 

WE CAN CATER FOR GRAZING TABLES AND 5+ PLATTERS ACROSS ENGLAND.

PLEASE LET US KNOW IN ADVANCE IF NO ONE WILL BE HOME / AT THE VENUE  TO ACCEPT THE DELIVERY SO THAT WE CAN ARRANGE AN ALTERNATIVE. IF NO ONE CAN ACCEPT THE DELIVERY ON THE DAY, WE WILL TRY TO DELIVER TO A NEIGHBOUR OR WILL LEAVE THE BOX OUTSIDE OF THE ADDRESS IN A COOL SAFE PLACE – WE WILL CONFIRM THIS WITH YOU USING THE NUMBER PROVIDED ON ENQUIRY.

 

THE FOOD NEEDS TO REFRIGERATED, IF NOT CONSUMING STRAIGHT AWAY. WE RECOMMEND THAT YOU CONSUME IT WITHIN 24 HOURS OF DELIVERY. GRAZING TABLES AND PLATTERS CAN BE LEFT OUT A MAXIMUM OF 4 HOURS BEFORE DISPOSING.

 

PAYMENT 

PAYMENT MUST ALWAYS BE RECEIVED IN ADVANCE OF THE DAY OF THE DELIVERY OR COLLECTION. NO PAYMENT MEANS THAT THE ORDER HAS NOT BEEN CONFIRMED.

FOOD

FOOD ITEMS INCLUDED ARE SUBJECT TO CHANGE WITHOUT NOTICE DUE TO DELIVERY INTERRUPTIONS & STOCK / SUPPLY CHAIN ISSUES.

EACH BOX IS SEASONAL AND UNIQUE AND ITEMS INCLUDED ARE SUBJECT TO CHANGE BASED ON STOCK AVAILABILITY - IF SUBSTITUTES ARE MADE THEY WILL BE OF THE SAME HIGH QUALITY. 

ALLERGENS 

OUR  KITCHEN HANDLES ALL OF THE FOLLOWING ALLERGENS - CELERY, CEREALS CONTAINING GLUTEN (INCLUDING WHEAT, RYE, BARLEY AND OATS), CRUSTACEANS, EGGS, FISH, LUPIN, MILK, MOLLUSCS, MUSTARD, TREE NUTS (INCLUDING ALMONDS, HAZELNUTS, WALNUTS, BRAZIL NUTS, CASHEWS, PECANS, PISTACHIOS AND MACADAMIA NUTS), PEANUTS, SESAME SEEDS, SOYBEANS, SULPHUR DIOXIDE AND SULPHITES

 

PLEASE LET US KNOW UPON ENQUIRY OF ANY DIETARY REQUIREMENTS, HOWEVER  PLEASE BE AWARE THAT WE CANNOT 100% GUARANTEE IF A PRODUCT IS COMPLETELY FREE OF TRACES OF THE ALLERGENS LISTED DUE TO POSSIBLE CROSS CONTAMINATION WITHIN OUR KITCHEN. 

BITE AROUND THE WORLD’S RESPONSIBILITY OF THE BOX, PLATTER OR GRAZING TABLE & ITS CONTENTS ENDS AT POINT OF DELIVERY TO THE ADDRESS YOU PROVIDED.

 

CANCELLATION 

DEPOSITS FOR GRAZING TABLES AND PLATTERS ARE NON REFUNDABLE AND CANCELLATIONS WITHIN 14 DAYS OF THE BOOKING WILL BE NON REFUNDABLE UNLESS IN THE UNLIKELY CASE THAT THEY ARE CANCELLED BY OURSELVES.

 

BY PLACING AN ENQUIRY, PLACING THE ORDER AND MAKING PAYMENT YOU AGREE TO OUR TERMS OF SERVICE.